Health Departments
Contact Information
County
Dallas County
Dallas County Consumer Health Division
Website
Phone: (214) 670-8083
The Consumer Health Division promotes and ensures healthy practices across the community through regulation and training of food establishments. Some of their services include food operating permits, foodborne illness investigations, health inspections, consumer complaints, etc.
Their licensed sanitarians perform health inspections (i.e., routine, follow-up, complaints) on mobile and fixed establishments like restaurants, grocery stores, convenience stores, coffee shops, schools and food trucks. The inspections are scheduled based on risk factors such as food preparation methods, type of food served, quantity of meals and population served, among others. The inspections are evaluated using a score system (1 to 100 points), with 100 being the best score and 79 and below requiring a follow-up inspection.
Report Foodborne Illness
To report a restaurant or food complaint: Call (214) 670-8083 or visit the Dallas 311 Service Request site.
Tip: To create a Service Request, search for the keyword "food" in the search bar at the top, that will display different food service request types (e.g., Food Borne Illness, Restaurant/Food Complaint).
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Arlington
Arlington Health Services
Website
Phone: (817) 459-6693
Arlington Health Services handles food establishments, childcare kitchens, grocery stores and hotel inspections, among many other services.
Their inspection scoring system ranges from 1 to 100 with 100 being a perfect score and 70 considered extremely poor. Any establishment that scores 75 or less will be scheduled for a re-inspection; and establishments with serious health violations that are deemed to be an imminent health hazard will be closed by the corresponding authority until the health hazard has been resolved.
Report Foodborne Illness
To report a concern call: (817) 459-6693 or go to the Arlington Action Center site to submit a complaint/report.
Tip: In the Action Center select Report New Issue and search for the keyword "restaurant", that will display different report types for restaurant complaints (e.g., Food Borne Illness, Improper Food Handling).
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Plano
Plano Environmental Health Department
Website
Phone: (972) 941-7143
The Environmental Health Department performs unannounced inspections to food establishments in the community. Inspections can be scheduled up to four times a year depending on the food establishment risk category, i.e., low, moderate, and high risk. The inspection score ranges from “A” to “F”, establishments that receive an “F” grade will be immediately closed.
Report Foodborne Illness
For questions regarding health inspections call: (972) 941-7143 or email Enviromental Health Department
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McKinney
The City of McKinney Code Department
Website
Phone: (972) 547-7440
The City of McKinney Code Department works to ensure public health by inspecting food establishments, issuing health permit applications, rodent control, and many other health related services.
The restaurant health inspections are scheduled based on a food risk category. The inspections are evaluated using a demerit-based scoring system, a score of 0 demerits is the best a restaurant can received while 30 or more demerits is a failure. Restaurants that fail their inspection will be scheduled for a follow up inspection to make sure they have resolved the health violations. Restaurants could be asked to close if they fail their inspection, this depends on the restaurants’ compliance history, type of violations and other risk factors.
Report Foodborne Illness
For questions regarding health inspections call: (972) 547-7440 or email: Health Compliance Department
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Irving
Irving Health Inspections Department
Website
Phone: (972) 721-2371
The Health Inspection Department aims to improve the quality life and protect the citizens of Irving, TX by promoting health education and enforcing the health codes among restaurants, childcare facilities, and nursing homes.
The health inspections are graded using a demerit/score system where 0 to 4 demerits equal an A+ and 31 to 40 demerits equal a D. Restaurants that receive a demerit score of 31 or more demerits will be issued a mandatory reinspection.
Report Foodborne Illness
To file a complaint regarding health or safety issues for food establishments call: (972) 721-2371 or email the Inspections Department .